Technical Support

Get Help When You Need It

We will get you back on track as quickly as possible

If something is not working as expected, let us know and our team will look into it. Most issues can be resolved quickly, and if something needs a closer look, we will stay on it until it is sorted. You can also reach us directly through the Y wait Admin app.

Submit a Support Request

Fill in the details below and we will get back to you as soon as possible. The more detail you can include, the faster we can help.

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Frequently asked questions

What is Y wait?

Y wait is an all-in-one web-based system designed specifically for mobile businesses like food trucks, coffee vans, market stalls, and event vendors. It helps you manage menus, take payments, and handle orders efficiently.

No, customers don’t need to download anything. Y wait is completely web-based, making it simple and convenient for customers to place orders.

Yes! While it’s frustrating when a physical payment terminal loses signal, something that happens all too often, Y wait is as accessible as any other website. As long as you have an internet connection (even if the signal isn’t great), your customers can place orders, and you can keep things running smoothly.

Yes! You can log in at any time to edit your menu, change prices, update your logo, or adjust your trading hours.

No problem. You can create one during setup, it’s quick and secure. Just have your ABN and business name handy.

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